Russells Hall Hospital visiting times are vital for anyone planning to support a loved one during their stay. Standard visiting hours run from 11 am to 7 pm daily, but specific departments such as maternity, paediatrics, and critical care have tailored schedules.
If you’re unsure when and how to visit a patient at Russells Hall, this article has you covered. From ward-specific times to hygiene rules and exceptions for carers or vulnerable patients, we break it all down clearly and concisely.
Did you know that wearing a mask isn’t mandatory unless you’re showing symptoms? Many visitors are surprised by how straightforward the process is especially with no need for bookings in most wards.
Whether you’re a family member, close friend, or designated carer, understanding Russells Hall Hospital’s visiting policies helps you plan your visit responsibly and respectfully. Let’s explore the full schedule and essential guidelines below.
Russells Hall Hospital Visiting Times
Standard Adult Ward Hours
Visiting hours for most adult inpatient wards at Russells Hall Hospital are from 11 am to 7 pm daily, offering a generous window for friends and family to spend time with their loved ones. There’s no need to book in advance, making the process more flexible for visitors.
Each patient is allowed up to two visitors at a time, ensuring that visits are calm and not overwhelming for those receiving care. This two-person limit also helps maintain a quieter, safer environment across the hospital.
For those travelling from afar, it’s useful to know that Russells Hall Hospital is located in Dudley, West Midlands, with parking facilities on-site. Visitors should always aim to arrive within the designated hours and leave promptly by 7 pm unless special arrangements are made.
Visitor Number Limits and Exceptions
While the general rule at Russells Hall Hospital allows two visitors per patient at any one time, there are exceptions based on patient needs and specific circumstances.
Patients nearing end-of-life, or those living with dementia, learning disabilities, or serious mental health conditions, may have additional or flexible visitor allowances. In such cases, ward managers or the nurse in charge can authorise special access, ensuring that compassionate care and emotional support are prioritised.
For example, carers who provide daily assistance may be permitted to stay beyond standard visiting hours, especially if their presence benefits the patient’s recovery or well-being.
Booking Requirements and Contact Details
Russells Hall Hospital currently operates a no-booking system for general adult ward visits. This means visitors can arrive any time between 11 am and 7 pm, without the need to pre-arrange a slot. This policy helps families stay flexible, especially for those managing work or childcare commitments.
However, booking may be necessary for certain specialist wards or in situations where additional visitors are requested outside of standard hours. For instance, maternity, neonatal, and critical care units may operate their own procedures or require pre-approval for larger family groups or vulnerable visitors.
To confirm visiting details or request an exception, you can contact the hospital using the details below:
- Main Switchboard: 01384 456111
- Website: www.dgft.nhs.uk
- Visiting Times Page: Navigate to “Patients and Visitors” > “Your Visit to Hospital”
Ward-Specific Visiting Arrangements
Maternity Ward Visiting Times
Visitors to the maternity ward at Russells Hall Hospital should be aware of special visiting times designed to support recovery and bonding while maintaining a calm environment for new mothers and babies.
- Partners can visit from 9 am to 10 pm daily, offering extensive access and emotional support throughout the day.
- Two additional visitors are allowed during designated periods:
- 3 pm to 4:30 pm
- 7 pm to 8 pm
Children under 16 (other than the baby’s siblings) are generally not permitted, and visiting is restricted to prevent overcrowding and reduce infection risks.
There’s no need to book your visit, but visitors should remain quiet and respectful, especially during evening hours when mothers and infants are resting. The hospital staff may limit numbers during busy periods or in response to clinical need.
Paediatrics and Neonatal Unit Access
Visiting times for paediatric and neonatal units at Russells Hall Hospital are tailored to support the close involvement of parents while maintaining a quiet, safe space for young patients.
Paediatric Ward (C2)
- Parents and legal carers have open access and may stay with their child at any time of the day.
- One parent is permitted to stay overnight, usually on a pull-out chair or camp bed beside the child’s bed.
- Siblings and other adult visitors (aged 18+) can visit between:
- 10 am to 12 pm
- 3 pm to 6 pm
Visitors outside of these hours may be limited, particularly during treatment or rest periods. Parents are encouraged to take breaks and rest when possible, with nursing staff offering updates and support as needed.
Neonatal Intensive Care Unit
- Parents have 24-hour access, though they are encouraged to rest at home when safe and appropriate.
- Up to four additional visitors may be nominated by the family, with two allowed at the cot-side at any time.
- Siblings are welcome during daytime visiting hours but must be free of cold or flu symptoms to protect vulnerable babies.
Visiting Patients in ICU, Coronary and Enhanced Care
Patients in the Intensive Care Unit (ICU), Coronary Care Unit (CCU), and Medical Enhanced Care Unit often require more controlled environments due to the complexity and seriousness of their conditions.
At Russells Hall Hospital, these wards welcome visitors between 11 am and 7 pm daily, with up to two visitors at a time permitted for each patient. Visitors are advised to keep their visits brief and calm to avoid overwhelming the patient or disrupting care routines.
Unlike general wards, visits to critical care units may be flexibly managed depending on the patient’s stability, treatment schedule, and infection control needs. In some cases, you may be asked to wait or return at a different time.
Guidelines for Safe and Considerate Visiting
Mask Policies and Hygiene Rules
At Russells Hall Hospital, face masks are generally not required in public areas or general wards unless you have respiratory symptoms or are visiting patients who are especially vulnerable to infections.
However, in certain areas such as critical care or oncology units you may be asked to wear a mask, gloves, or an apron as a precaution. Signage will usually indicate where this applies, and staff are on hand to advise.
Hand hygiene is strictly encouraged throughout the hospital:
- Use hand sanitising stations at entrances and ward entry points.
- Wash hands thoroughly before and after contact with patients.
- Avoid bringing food, flowers, or non-essential items unless cleared by staff.
Symptoms and When to Avoid Visiting
To protect vulnerable patients, Russells Hall Hospital strongly advises that visitors stay home if they feel unwell. Even mild symptoms can pose serious risks to those with weakened immune systems or recovering from surgery.
Avoid visiting if you experience:
- Vomiting or diarrhoea Wait at least 48 hours after your last symptom.
- Cough, cold, or sore throat
- Fever or flu-like symptoms
- Any signs of a contagious illness (e.g. chickenpox, COVID-19)
Staff may ask you to leave or reschedule your visit if they suspect you’re unwell. This isn’t just policy—it’s a matter of patient safety.
Accessibility and Carer Guidance
Russells Hall Hospital is committed to making visits accessible and inclusive for all, including those with disabilities or additional needs. The site features step-free access, wheelchair-friendly corridors, and dedicated disabled parking bays close to main entrances.
Carers who regularly support patients particularly those with dementia, learning disabilities, or communication difficulties may be granted extended access or permitted to accompany the patient during appointments or treatments. These arrangements are usually made via the ward manager or nurse in charge.
Helpful features include:
- Hearing loops and interpretation services
- Accessible toilets and lifts
- Clear signage and friendly staff to guide visitors
If you’re a designated carer or need adjustments for your visit, call the hospital in advance to ensure the necessary support is arranged.
Frequently Asked Questions
What are the maternity ward visiting hours at Russells Hall Hospital?
Partners can visit the maternity ward from 9 am to 10 pm daily. Two additional visitors are welcome during two time slots: 3 pm to 4:30 pm and 7 pm to 8 pm. Booking is not required, but children under 16 (excluding siblings) are typically not allowed.
Do I need to book a visit in advance?
No. Russells Hall Hospital does not require advance bookings for general ward visits. However, it’s recommended to check with specific departments like critical care or neonatal units, as some exceptions may apply based on the patient’s condition.
Can children visit patients at Russells Hall Hospital?
Children are permitted in some areas, such as the paediatrics and neonatal units, where sibling visits are allowed during set hours. In general wards, children under 12 may be restricted unless visiting a close family member and approved by staff. Always confirm with the ward before bringing children.
Conclusion
Understanding the Russells Hall Hospital visiting times ensures your visit is smooth, respectful, and aligned with patient care standards. With general visiting hours from 11 am to 7 pm and tailored access in maternity, paediatric, and critical care units, the hospital prioritises both safety and compassionate contact.
Whether you’re visiting a new mother, a child in NICU, or a loved one recovering in ICU, it’s important to follow the relevant guidelines. Always check for any temporary changes due to infection control or clinical need, and avoid visiting if you’re unwell.
Remember:
- Most wards don’t require booking
- Masks are only needed in select situations
- Flexibility exists for carers and exceptional circumstances
For full peace of mind, contact the ward directly before attending.
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